Privacy Policy

Last updated: February 28, 2025

BikeDialed ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services at app.bikedialed.com (the "Service").

1. Information We Collect

We collect the minimum information necessary to provide the Service:

• Account information: email address and password when you create an account.
• Bike build data: bike configurations, component selections, and custom component data you enter.
• Usage data: pages visited, features used, browser type, and device information — collected automatically via standard server logs.

2. How We Use Your Information

We use your information solely to:

• Provide, maintain, and improve the Service.
• Store and sync your bike builds across devices.
• Send essential service communications (e.g., password resets).
• Monitor and prevent abuse or security threats.

3. What We Do NOT Do

• We do not sell, rent, or share your personal data with third parties for marketing purposes.
• We do not serve advertisements.
• We do not use your data for profiling or automated decision-making.
• We do not send promotional emails unless you explicitly opt in.

4. Data Storage and Security

Your data is stored on secure, encrypted servers. We use industry-standard security measures including HTTPS encryption, hashed passwords, and regular security audits. While no system is 100% secure, we take reasonable precautions to protect your data.

5. Cookies

We use only essential cookies required for the Service to function (e.g., session authentication). We do not use tracking cookies, analytics cookies, or third-party advertising cookies.

6. Third-Party Services

We may use limited third-party services for hosting and infrastructure. These providers process data solely on our behalf and are bound by data protection agreements. We do not integrate third-party analytics or tracking tools.

7. Your Rights

You have the right to:

• Access your personal data at any time through your account.
• Export your bike build data.
• Delete your account and all associated data permanently.
• Correct any inaccurate information in your account.

To exercise any of these rights, contact us at contact@bikedialed.com.

8. Data Retention

We retain your data for as long as your account is active. If you delete your account, all personal data and bike build data is permanently removed within 30 days. Server logs are retained for up to 90 days for security purposes.

9. Children's Privacy

The Service is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact

If you have questions about this Privacy Policy or your data, please contact us at contact@bikedialed.com.